Wyzmindz Solution Pvt. Ltd. we are the developer of the AUTOSherpa FE APP, designed for field executives to manage car insurance tasks such as payment collection, document collection, and booking updates. We prioritize transparency and your privacy. This Privacy Policy explains what data we collect, how we use and share it, and how it protects your rights—aligned with Google Play Developer Program policies.

1. Information We Collect

When you use the App, we may collect the following:

  • Personal Information: Name, phone number, email, employee ID.
  • Financial & Transaction Data: The app may collect customer payment status (paid/unpaid, receipt details) as entered by field executives. This data is only used for internal operational purposes in AUTOSherpa CRM and is not shared with third parties.
  • Document Data: Photos, scanned IDs, or other insurance-related documents.
  • Device Information: Device model, OS version, unique identifiers, crash logs.
  • Location Data: The App may collect background location data to verify field executive activities and task completion. This data is securely stored and is not shared with third parties. Currently, it is used only for internal operational purposes. In future updates, we may introduce features that utilize this data to improve task tracking and efficiency, but users will be informed and given control before any new use is implemented. 

2. How We Use the Information

We use the data to:

  • Assign and manage tasks for field executives.
  • Record, verify, and synchronize payments.
  • Collect and securely upload documents.
  • Provide real-time updates in AUTOSherpa CRM.
  • Comply with legal or regulatory requirements.
  • Background location tracking detailly.

3. Data Sharing & Disclosure

We do not sell or rent your personal information. We may share data with:

  • AUTOSherpa CRM for task and booking updates.
  • Authorized managers/admins in your organization.
  • Third-party service providers (e.g., Firebase for notifications, Google Analytics, cloud storage).
  • Legal authorities, if required by applicable law or regulation.

4. Data Security

We implement industry-standard technical and organizational safeguards to protect your data. However, no system offers absolute security—complete protection cannot be guaranteed.

5. Data Retention

We retain your data only as long as necessary for operational, legal, or regulatory reasons. Once the data is no longer needed, it will be deleted securely.

6. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access, update, or request deletion of your data.
  • Restrict or object to processing of your data.

To exercise these rights, please contact us at hello@autosherpas.com.

7. Children’s Privacy

This App is not intended for users under 18 years of age. We do not knowingly collect data from children in this age group.

8. Changes to This Privacy Policy

We may update this policy periodically. Updates will be posted within the App or on the site linked in our Play Store listing.

9. Contact Us

If you have any questions or concerns, you can reach us at:

📧 Email: hello@autosherpas.com
🏢 Address: 3rd Floor, Survey #19/3, Srinivasa Industrial Estate, Behind RMS International School, Konanakunte Post, Kanakapura Road, Bangalore, Karnataka 560062, India.