This Privacy Policy describes how ASTEYA SERVICES collects, uses, processes, and shares information in connection with your use of services, systems, and digital platforms operated through the website https://asteyaservices.com/
and associated internal business applications.

ASTEYA SERVICES is committed to protecting the confidentiality, integrity, and security of information collected through its platforms. This policy explains what information is collected, how it is used, and the safeguards implemented to protect it.

By accessing or using services provided through the website or associated digital systems, you acknowledge and agree to the terms described in this Privacy Policy.

1. Information We Collect

Information is collected to operate, maintain, and improve our services and internal business processes.
The types of information that may be collected include:

User Information
Name
Contact details such as phone number and email address
Professional or organizational role when required for service delivery
Customer or Client Information
Information submitted through forms, inquiries, or service requests
Project, service, or consultation details provided by clients
Documents and Files
Documents submitted for verification, processing, or service delivery
Files uploaded through website forms or internal systems
Technical Information
Device type and browser information
IP address and system logs
Basic website usage and interaction data for performance monitoring
The website or related systems may require access to internet connectivity, file uploads, or other functionality necessary for proper service delivery.

2. Use of Information

Information collected may be used for the following purposes:
Providing requested services or consultations
Managing customer inquiries and support requests
Processing documentation related to services or engagements
Maintaining internal operational records
Improving website functionality and service delivery
Ensuring security, compliance, and operational monitoring
Information is used strictly for legitimate business and operational purposes.

3. Data Sharing & Security

ASTEYA SERVICES does not sell or trade personal information.
Information may be shared only under the following circumstances:
With authorized internal personnel responsible for service delivery
With service providers or partners involved in fulfilling requested services
When required by law, regulatory authority, or legal process
Security safeguards include administrative, technical, and organizational controls designed to protect data against unauthorized access, alteration, disclosure, or destruction.

4. User Responsibilities

Users accessing the website or services must ensure that:

Information submitted is accurate and lawful
Uploaded documents do not violate legal or contractual obligations
Access credentials, if provided, remain confidential
Misuse of the platform, unauthorized access attempts, or violations of applicable policies may result in restricted access or termination of services.

5. Data Ownership & Retention

All information collected through service interactions or website submissions is retained only for legitimate business purposes, including:

Service delivery and operational requirements
Legal and regulatory compliance
Financial, accounting, or audit obligations
Data retention periods may vary depending on the nature of the service or regulatory requirements.

6. Service Availability & Liability

The website and associated digital services are provided on an “as available” basis.
ASTEYA SERVICES does not guarantee uninterrupted operation and is not responsible for:
Temporary service interruptions
Technical failures outside reasonable operational control
Losses resulting from incorrect information submitted by users

7. Children’s Privacy

Services offered by ASTEYA SERVICES are intended for business or professional use. The website and services are not directed toward children under the age of 13.
No information is knowingly collected from children.

8. Changes to This Policy

This Privacy Policy may be updated periodically to reflect operational, legal, or regulatory changes.
Continued use of the website or services after such updates constitutes acceptance of the revised policy.

9. Contact Information

For questions regarding this Privacy Policy or data handling practices, contact:

ASTEYA SERVICES
Website: https://asteyaservices.com/
Email: info@asteyaservices.com

10. User Data Access & Deletion

Users may request access to, correction of, or deletion of personal information submitted through the website or related services.

Requests will be processed in accordance with applicable legal, regulatory, and operational data retention requirements.